Privacy Policy

Your privacy is important to us. This privacy statement explains what personal data we collect from our users and how we use it. We encourage you to read these terms carefully before providing your personal information on this website. Children over the age of 14 may use any functionality where private data is provided without the prior consent of their parents or guardians.

In the case of children under 14 years of age, parental or guardian consent is required for the processing of their personal data.

Under no circumstances will data relating to the professional or financial situation or the privacy of other family members be collected from minors without their consent.

If you are under 14 years of age and have accessed this website without notifying your parents, you must not share any personal information.

This website respects and safeguards the personal data of its users. As a user you should know that your rights are guaranteed.

We have adapted this website to the requirements of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons (RGPD), Organic Law 3/2018, of 5 December, on the Protection of Personal Data and guarantee of digital rights (LOPDGDD), as well as Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSICE or LSSI).

Responsible for processing your personal data

How did we obtain your data?

The personal data that we process in our company and therefore on our website comes from:

  • Contact form
  • Subscription form
  • Comments on posts
  • Sales form
  • Service quotation form
  • By telephone
  • Wasap
  • Social media

What are your rights when you provide us with your data?

Any person has the right to obtain confirmation as to whether we are processing their personal data.

Interested parties have the right to:

  • Request access to personal data relating to the data subject.
  • Request its rectification or deletion
  • Request restriction of processing
  • object to the processing
  • Request data portability

Data subjects may have access to their personal data, as well as request the rectification of inaccurate data or, where appropriate, request their deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected. In certain circumstances, data subjects may request the limitation of the processing of their data, in which case I will only keep them for the exercise or defence of claims.

In exercising your right to data portability, you have the right to have personal data transferred directly from controller to controller where technically feasible.

Data subjects also have the right to effective judicial protection and the right to lodge a complaint with the supervisory authority, in this case the Spanish Data Protection Agency, if they consider that the processing of personal data concerning them is in breach of the Regulation.

For what purpose do we process your personal data?

When a user connects to this website, for example to comment on a post, send an email to the owner, subscribe or make a contract, they are providing personal information for which our company (website) is responsible. This information may include personal data such as your IP address, name, physical address, email address, telephone number, and other information. By providing this information, you consent to your information being collected, used, managed and stored by our company (web) only as described in the Legal Notice and this Privacy Policy.

On our website there are different systems for capturing personal information and I treat the information provided by interested parties for the following purpose for each capture system (forms, telephone, wasap, social networks):

  • Contact form: The purpose is to maintain communication object of the subject itself indicated in the contact form, sign up for the newsletter, send information and promotions.
  • Subscription form: The purpose is to inform about both commercial and non-commercial matters.
  • Comments on posts: The purpose is to show information about the comment to the rest of visiting users, as well as allowing communication or alerts if so chosen by the user.
  • Sales form: The purpose is to start the commercial activity determined in the form in question, which will continue via email.
  • Service quotation form: The purpose is to start the commercial activity determined in the form in question, which will continue via e-mail.
  • By telephone: The purpose is to maintain the communication object of the matter indicated via telephone, sign up for the newsletter of the website, send information and promotions.
  • Wasap: The purpose is to maintain communication via wasap, sign up for the newsletter of the website, send information and promotions.
  • Social Networks: The purpose is to maintain communication via social networks, sign up for the newsletter of the website, send information and promotions.

There are other purposes for which we process your personal data:

  • To ensure compliance with the terms of use and applicable law. This may include the development of tools and algorithms that help this website ensure the confidentiality of the personal data it collects.
  • To support and improve the services offered by this website.
  • We also collect other non-identifying data obtained through some cookies that are downloaded to the user’s computer when browsing this website, which are detailed in the cookies policy.
  • To manage social networks our website (company) may have a presence on social networks. The processing of data carried out on people who become followers on social networks of the official pages of our website will be governed by this section. As well as by those conditions of use, privacy policies and access regulations that belong to the social network that applies in each case and previously accepted by the user of our website. Your data will be processed for the purposes of correctly managing your presence on the social network, informing you of activities, products or services of our company (web). As well as for any other purpose that the regulations of the social networks allow. Under no circumstances will we use the profiles of followers on social networks to send advertising individually.

Our company (web) does not sell, rent or transfer personal data that can identify the user, nor will it do so in the future, to third parties without prior consent. However, in some cases we may collaborate with other professionals, in which case we will require the consent of the users, informing them of the identity of the collaborator and the purpose of the collaboration. This will always be carried out with the strictest security standards.

Legitimation for the processing of your data

The legal basis for the processing of your data is: consent.

In order to contact or make comments on this website, consent to this privacy policy is required.

The prospective or commercial offer of products and services is based on the consent that is requested, without in any case the withdrawal of this consent conditions the execution of the subscription contract.

Also the contracting of products and services according to the terms and conditions contained in the legal notice.

Category of data

The categories of data processed are identification data.

No specially protected categories of data are processed.

How long will we keep your data?

The personal data provided will be retained:

  • For as long as the business relationship is maintained.
  • Until their deletion is requested by the interested party.
  • Period from the last confirmation of interest: 1 year.
  • In the case of invoices, for the period of time stipulated by law.

To which recipients will your data be disclosed?

Many of the tools we use to manage your data are contracted by third parties.

To provide services strictly necessary for the development of the activity, our company (website) shares data with the following providers under their corresponding privacy conditions:

  • Google Analytics: a web analytics service provided by Google Inc. a Delaware company headquartered at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help our (web) company analyse how users use the website. The information generated by the cookie about your use of our company (Website) (including your IP address) will be transmitted to and stored by Google on servers in the United States.
  • Facebook Pixel: a website analytics service provided by Facebook Inc. a California company headquartered at 1 Hacker Way, 94025 Menlo Park, United States. Facebook Pixel uses “cookies”, which are text files placed on your computer, to help our company (Web) analyse how users use the website. The information generated by the cookie about your use of our company (Website) (including your IP address) will be directly transmitted to and stored by Facebook Inc. on servers in the United States.
  • Servidor: All data stored on the server where this website is hosted, are stored in the data centre of SERED HOSTING, S.L. with registered office at calle Progreso 177, A Rúa, 32350, Ourense. But this company does not have access to the data consultation as it is an unmanaged virtual server.
  • Asesoría/Gestoría: In the case of our company (website), we have not contracted any service of this type that may have access to your data.
  • Plataforma web: The WordPress Foundation, based in the USA. More information at: (The WordPress Foundation). The WordPress Foundation processes the data for the purpose of providing web platform services to our company (Website).
  • Email marketing: MailChimp, owned by The Rocket Science Group LLC, based in the USA. More information at: The Rocket Science Group LLC processes the data for the purpose of providing email marketing services to our company (website).


When browsing our website, non-identifiable data may be collected, which may include IP addresses, geographic location (approximately), a record of how services and sites are used, and other data that cannot be used to identify the user.

Non-identifiable data also includes data related to your browsing habits through third party services. This website uses the following third-party analysis services:

  • Google analytics
  • Facebook Pixel

We use this information to analyse trends, administer the site, track users’ movements around the site and to gather demographic information about our user base as a whole.

Data secrecy and security

Our company (web) is committed to the use and treatment of the personal data of users, respecting their confidentiality and to use them in accordance with the purpose of the same, as well as to comply with its obligation to save them and adapt all measures to prevent alteration, loss, treatment or unauthorised access, in accordance with the provisions of current legislation on data protection.

This website includes an SSL certificate. This is a security protocol that makes your data travel in an integral and secure way, that is, the transmission of data between a server and web user, and in feedback, is fully encrypted or encrypted.

Our company (web) cannot guarantee the absolute impregnability of the Internet network and therefore the violation of data through fraudulent access to them by third parties.

With regard to the confidentiality of processing, our company (web) will ensure that any person who is authorised by our company (web) to process customer data (including its staff, collaborators and service providers), will be under an appropriate obligation of confidentiality (whether a contractual or legal duty).

Where any Security Incident occurs, upon becoming aware of it, our company (web) shall notify the Client without undue delay and shall provide timely information relating to the Security Incident as it becomes known or when reasonably requested by the Client.

Accuracy and veracity of the data

As a user, you are solely responsible for the veracity and accuracy of the data you submit to our company (web) exonerating our company (web) from any liability in this regard.

Users guarantee and are responsible, in any case, for the accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated. The user agrees to provide complete and correct information in the contact or subscription form.

Acceptance and consent

The user declares to have been informed of the conditions on the protection of personal data, accepting and consenting to the processing of the same by our company (web) in the manner and for the purposes indicated in this privacy policy.


The consent given, both for the processing and for the transfer of the data of the interested parties, may be revoked at any time by notifying our company (web) in the terms established in this Policy for the exercise of ARCO rights. This revocation shall in no case be retroactive.

Changes to the privacy policy

Our company (website) reserves the right to modify this policy to adapt it to new legislation or jurisprudence, as well as to industry practices. In such cases, our company (web) will announce on this page the changes introduced reasonably in advance of their implementation.

Commercial mailings

In accordance with the LSSICE, our company (web) does not carry out SPAM practices, and therefore does not send commercial e-mails by electronic means that have not been previously requested or authorised by the user. Consequently, in each of the forms on the website, the user has the possibility of giving their express consent to receive the newsletter, regardless of the commercial information requested.

In accordance with the provisions of Law 34/2002 on Information Society Services and Electronic Commerce, our company (website) undertakes not to send commercial communications without duly identifying them.

This document was last updated on 15 May 2022

On behalf of the team that make up our company (web) we thank you for taking the time to read this privacy policy.